9314451122 info@duak.in


1 year: We offer a standard 1-year warranty on all products we produce and distribute.
5 years: We also offer an extended 5-year warranty for 10% of the product cost.
10 years: We also offer an extended 10-year warranty for 20% of the product cost.

Battery Return Policy – Terms and Conditions

Returns in general Returns of most items may be made within 30 days of purchase. After 30 days, all sales are final. Once you have obtained a return authorization from us via email, your return must be delivered to us within 14 days.

Return authorization and restocking charges: Only items in their original condition with all packaging, accessories, instruction manuals, warranty cards, and UPC codes will be accepted. Send a mail on info@duak.in to request a return authorization. You must obtain a return authorization before sending materials; returns without authorization may be refused. Refunds will only be made after materials have been tested and found to be in their original condition. Items that had free or reduced shipping, including flat rate shipping, may have a restocking fee of up to 10% applied to reimburse us for our outbound shipping costs. This restocking fee may also be assessed on items returned to us because the shipping address you gave was incorrect or because delivery was refused. Batteries are automatically subject to a 30% restocking fee.

Return shipping: You are responsible for return shipping. Items being returned should be shipped with insurance using a shipping method that has tracking.

How to set up a return:  Please email us at info@duak.in to set up a return.



C-182, Rd Number 9F, Vishwakarma Industrial Area, Jaipur, Rajasthan, 302013




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